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Driving business growth

Striving for excellence

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About Us

Origin Call Centre began its operations in the year 2004. We have been providing innovative, value added customer-centric support and solutions for over a decade now.

Business Development

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Recruitment

In order to meet International Quality Standards in the Service Delivery, ORIGIN takes the following skills into account while recruiting. Most of our agents...

Origin Call Centre 16 years in the making.

Origin carries the knack of creatively delivering excellent quality services which sets us apart in the genre of the ITES Industry. Our emphasis lies in delivering "World Class Customer Service & Telemarketing" which demands defining and analyzing the key factors for refining quality along with the implementation for the smooth adherence to the SLA's set by the client. Our Customer Service Solutions help improve the business standards of our organization as well as that of the clients, by availing extra information throughout the enterprise.

Origin has significant experience in generating leads for the investment property and mortgage broking market, as well as power company conversions, tolls and broadband sales, resort marketing, investment property surveys and selling business website packages.

Origin understands the importance of investment in staff, a detailed training program and a strong technological infrastructure give us the edge over our competitors. We only hire quality agents, and train them thoroughly before starting on any new process.

We have invested heavily in technology, we own a 240 seat award winning Ameyo predictive dialer that gives us the ability to record all calls, listen into all calls, even take calls over in real time, and in fact even you can listen into the calls with a good internet connection, at your end too.

Our cost is far below what are achievable operating from Australia or New Zealand, as well as providing the expertise and the experience to get the desired results. We can do all or part of the marketing process, depending on your needs. We also run email marketing campaigns and Google adwords.

Our Vision

To gain the trust of the customer by creating and providing world class quality support and services that will enable client organizations to transform their culture and implement systems to gain and maintain competitive advantage.